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Ice Cream Recall Causes Meltdown as Summer Heats Up

Posted in Listeria,Outbreaks & Recalls on July 1, 2024

A large ice cream recall affecting a variety of ice cream, sorbet, ice cream cakes, and desert products was announced this week, just as Summer goes into full swing. Retailers and consumers are urged to check their freezers for recalled product, as it may contain the harmful pathogen, Listeria monocytogenes.

Here’s What We Know

Totally Cool, Inc ceased production and distribution of many ice cream-based products following a notification from the U.S. Food and Drug Administration (FDA). The harmful and potentially life-threatening pathogen, Listeria monocytogenes was discovered during routine sampling activities.

The company initiated a recall for potentially involved products and “continues its investigation and is taking preventive actions.”

Many Different Brands Impacted

Totally Cool, Inc is an ice cream manufacturer specializing in private labeling and co-packing ice cream products.

What does that mean?

Companies using their services provide product recipes and specifications, and Totally Cool, Inc makes and packages it for them. In this way, a company can concentrate on R&D and selling the product while their co-packer does what they do best – make the product in high volume.

Unfortunately, when one manufacturer “touches” so many products, if something goes wrong, the downline effects can be massive.

This effect is not limited to co-packers or private label manufacturers. Many huge fruit, vegetable, and meat recalls impacts thousands of pounds of products because they run through a common processing facility.

A specialized facility requires extensive infrastructure, trained staff, and permits. Many companies streamline their processes by using these facilities despite the risk.

In this case, there are 13 companies impacted in a single recall event.

The Recall

Affected products were distributed nationwide and available in both retail locations and direct delivery.

Recalled products include:

  • Friendly’s Brand

    • Products: 60 fl oz Celebration Ice Cream Cake and 40 fl oz Strawberry Krunch Ice Cream Cake
    • Date Codes: 05/20/2024 to 05/28/2024
    • Plant Codes: 24-65, 24-0065, 2465, and 240065
  • Abilyn’s Frozen Bakery

    • Products: Vanilla & Chocolate 30 fl oz 6” Ice Cream Cake, Vanilla & Chocolate 60 fl oz 8” Ice Cream Cake, For Love of Chocolate Ice Cream Cake, Cookies & Cream Ice Cream Cake, and Cookie Dough Ice Cream Cake
    • Date Codes: 05/20/2024 to 05/28/2024
  • Hershey’s Ice cream

    • Products: 38 fl oz vanilla and chocolate flavored ice cream cake, 110 fl oz vanilla and chocolate ice cream cake, 4 fl oz Cookies & Cream Ice Cream Cones, 4 fl oz Cookies & Cream Polar Bear ice Cream Sandwiches.
    • Date Codes: Cakes 2305140 to 2405170, Cones 3174 to 4047, Sandwiches 2307187 to 2406163
    • Plant Codes: 24-65, 24-0065, 2465, 240065
  • Yelloh!

    • Products: 4 fl oz Vanilla Nut Ice Cream Sundae Cones,4 fl oz Vanilla Fudge Ice Cream Sundae Cones, 4 fl oz Pecan Praline Ice Cream Sundae Cones, 4 fl oz Chip & Mint Ice Cream Sundae Cones, 4 fl oz Cookies & Cream Ice Cream Sandwiches
    • Date Codes: Cones 6T3227 to 6T4157, Sandwiches 6T3115 to 6T4171
  • Jeni’s

    • Products: 3.5 fl oz Chocolate Silk Pie Ice Cream Sandwiches, 3.5 fl oz Key Lime Pie Frozen Dessert, 3.5 fl oz Mint Chocolate Truffle Pie Ice Cream Sandwiches, 3.5 fl oz Triple Berry Tart Pie Ice Cream Sandwiches
    • Date Codes: 23205 to 24144
    • Plant Codes: 24-65, 24-0065, 2465, 240065
  • Cumberland Farms

    • Products: Farmhouse Premium Ice Cream Sandwich – Rich Vanilla 4 fl oz, Farmhouse Premium Ice Cream Sandwich – Marvelous Mint 4 fl oz
    • Date Codes: 113025 to 120425
  • The Frozen Farmer

    • Products: 4 fl oz Elf On the Shelf Santa’s Cookies Ice Cream Sandwiches, 16 fl oz Elf On the Shelf Santa’s Cookies, 16 fl oz Strawberry Sorbet Pints, Raspberry Sorbet Pints, Orange Cream Frobert Pints, 16 fl oz Watermelon Sorbet Pints
    • Date Codes: Sandwiches 090425 to 120725, Pints 090525 to 073026
    • Plant Codes: 24-65, 24-0065, 2465, 240065
  • Marco

    • Products: 3.8 fl oz Dulce De Leche Ice Cream Sandwiches, 3.8 fl oz Vanilla Chai Ice Cream Sandwiches, 16 fl oz Dulce De Leche & Cookies Ice Cream Pints, 16 fl oz Turkish Mocha Ice Cream Pints, 16 fl oz Vanilla Chai Ice Cream Pints, 16 fl oz Spicy Peanut Butter Caramel and Peanut Butter Caramel Ice Cream Pints, 16 fl oz Moroccan Honey Nut Ice Cream Pints, 16 fl oz Green Tea White Chocolate Ice Cream Pints, 16 fl oz Aztec Chocolate Ice Cream Pints
    • Date Codes: Sandwiches 112825 to 112925, Pints 060724 to 121125
    • Plant Codes: 24-65, 24-0065, 2465, 240065
  • ChipWich

    • Products: 4 fl oz The Original Chocolate Chip Ice Cream Sandwich 10 Club Pack, 3 Pack, 24 Pack; 16 fl oz Vanilla Chocolate Chip Ice Cream Pint; 16 fl oz Mint Chocolate Chip Ice Cream Pint
    • Date Codes: Sandwiches 022325 to 122125, Pints 072524 to 012725
    • Lots: Club Pack (10 units) lot# 23298-24172, Single Serve lot# 23298-24164, 3 Packs 23298-24136
    • Plant Codes: 24-65, 24-0065, 2465, 240065
  • AMAFruits

    • Products: 3 gal Acai Sorbet Tubs, 3 gal Dragon Fruit Sorbet Tubs
    • Date Codes: 32824, 32924, 33024, 50125,50225 50325, 50425 62725, 62825 62925, 63025 60125 72825 82825, 82925 83125 90525 2311324, 2311325 2311326 2311331, 2311332 2311333 2311334, 2401031 2401032 2401033, 2401036 2401037 2401038, 2401039 2401040 2402043, 2402044 2402057 2402058, 402059 2403085 2403086, 2403087 2403088 2404120, 2404121 2405142 2406158, 2406159
    • Plant Codes: 24-65, 24-0065, 2465, 240065
  • Taharka

    • Products: 16 fl oz Honey Graham Ice Cream Pints, 16 fl oz Key Lime Pie Ice Cream Pints
    • Date Code: 100125
    • Plant Codes: 24-65, 24-0065, 2465, 240065
  • Dolcezza Gelato

    • 16 fl oz Mascarpone & Berries Ice Cream Pints, 16 fl oz Roasted Strawberry Ice Cream Pints, 16 fl oz Vanilla Bean Ice Cream Pints, 16 fl oz Peanut Butter Mash and Peanut Butter Cup Ice Cream Pints, 16 fl oz Dulce de Leche & Cookies Ice Cream Pints, 16 fl oz Stracciatella Ice Cream Pints, 16 fl oz Peanut Stracciatella Ice Cream Pints, 16 fl oz Swiss Chocolate Ice Cream Pints, 16 fl oz Coffee & Cookies Ice Cream Pints, 16 fl oz Hot Cocoa Ice Cream Pints, 16 fl oz Sugar Cookie Dough ice Cream Pints, 16 fl oz Dark Chocolate Ice Cream Pints, 16 fl oz Dark Chocolate Fudge Ice Cream Pints
    • Date Codes: 052024 to 062025
    • Plant Codes: 24-65, 24-0065, 2465, 240065
  • LaSalle

    • Products: 16 fl oz Chocolate Ice Cream Pints, 16 fl oz Vanilla Ice Cream Pints, 16 fl oz Cherry Vanilla Ice Cream Pints, Vanilla Mango Ice Cream Pints, 16 oz Vanilla Raspberry Ice Cream Pints, 16 oz Vanilla Fudge Ice Cream Pints, 16 fl oz Dulce De Leche Ice Cream Pints, 16 fl oz Cookies & Cream Ice Cream Pints, 16 fl oz Butter Pecan Ice Cream Pints
    • Date Codes: 111824 to 102525
    • Plant Codes: 24-65, 24-0065, 2465, 240065

No other Totally Cool, Inc products are subject to the recall.

So far there have been no reports of illness associated with this recall to date.

Reason for Ice Cream Recall Was Listeria Concerns

The reason for this ice cream recall was due to contamination concerns. Listeria monocytogenes was found in routine FDA sampling activities.

Listeria monocytogenes is a harmful pathogen that can cause severe and life-threatening illness and is a serious concern for people who are pregnant and their newborns.

What is Listeria?

Listeria monocytogenes is the bacteria responsible for the illness, listeriosis. The most common cause of listeriosis is consuming a food contaminated with the bacteria.

The Center for Disease Control and Prevention (CDC) estimates that around 1,600 people become sick with listeriosis each year. This causes about 260 deaths.

Who Is More Likely to Become Sick

While anyone who is exposed to Listeria can become sick, most normally healthy individuals rarely become seriously ill.

There are, however, certain people who are more likely to become infected if exposed and experience more severe illness. These include pregnant people and their newborns, the elderly aged 65 and older, and those with a compromised immune system.

Listeriosis Symptoms

Listeriosis symptoms are a bit tricky. Symptoms vary based on whether a person is pregnant or not. Those who are pregnant often experience milder symptoms, though the bigger risk is to their fetus or newborn.

Pregnant people may experience fever, fatigue, and muscle aches. However, becoming sick with listeriosis while pregnant increases the chance of still birth, premature delivery, miscarriage, or life-threatening infection of their newborn.

Symptoms for those who are not pregnant often include headache, stiff neck, confusion, loss of balance, and convulsions. Fever and muscle aches are also possible.

Listeriosis Treatment

Most people recover from listeriosis on their own without medical intervention. For those in higher risk groups or experiencing severe infection, specialize antibiotics are prescribed. Hospitalization may be necessary.

What Should I Do If I Ate Recalled Product

If you consumed recalled product, you likely have questions. What should you do next?

Monitor Symptoms

If you consumed recalled foods recently, you should monitor yourself for symptoms. Particularly if you are pregnant.

Symptoms usually begin within 24 hours of consuming contaminated food. For mild cases, symptoms usually resolve within three days.

Retain Packaging

If you become sick from consuming a recalled brand, but a different lot number or date code, you should retain product packaging. Product packaging and subsequent data can help investigators widen the scope of a recall if additional lots are included in the contamination event.

Your information can help prevent others from becoming sick.

Get Advice

If you become seriously ill, you will want to get advice from an experienced Listeria Lawyer. The Lange Law Firm, PLLC has represented many families with cases just like yours.

Reach out for a free consultation to go over the details of your situation. Call (833) 330-3663 or click here to fill out the online submission.

By: Heather Van Tassell (contributing writer, non-lawyer)